The term Validation refers to all information that has already been evaluated by the QC team. A distribution order from the end-user is required to begin the process.
The validation procedure can take up to 2-3 business days. If there are exceptional circumstances at the content level, the review period by the QC team may take longer than the stipulated duration.
Depending on the status of the content evaluated, the act of Validation may overlap with one of the following two actions:
Approved. It signifies that the content meets our Quality Control requirements, thus it is approved and automatically disseminated to the end-preferred user’s Digital Music Services.
Ticket. When a piece of material is not authorized, a ticket is produced to explain why it is not eligible for approval, so that the client can be informed and the problem can be resolved.
The user has 10 days from the creation of the ticket to rectify the content and engage with MREC Entertainment’s QC staff. Otherwise, the content will be rejected after 10 days.
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